xx99917 Privacy Policy
We treat your personal information with the highest importance. This policy explains in detail how xx99917 collects, uses, stores, and protects your information.
xx99917 ("we", "our") operates a safe and reliable online betting and casino platform for players in Bangladesh. This Privacy Policy ("Policy") applies to the xx99917.lat website and its related services. This policy explains what information we collect, why we collect it, how that information is used, and what steps we take to protect your information.
By using our platform, you will be considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please stop using our services and contact our support team.
We commit that your personal information will never be sold to third parties, and we always keep your information protected through SSL encryption and modern security technology.
1. Information We Collect
When registering and using services on the xx99917 platform, we may collect the following types of information:
1.1 Identity Information
- Full name and date of birth (for age verification — only persons aged 21 or above may register)
- National ID number or passport number (for identity verification where applicable)
- Valid email address
- Your preferred username
1.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number (for processing transactions)
- Bank account details (for users who use bank transfers)
- Deposit and withdrawal history
- Transaction amounts and dates
1.3 Technical Information
- IP address and device information
- Browser type and operating system
- Website usage duration and activity logs
- Cookie and session data
1.4 Gaming Activity Information
- Betting history and results
- List of preferred games
- Records of bonus and promotional benefit usage
- VIP level and points details
2. Purpose of Information Collection
xx99917 collects and processes your information only for legitimate and necessary purposes. Those purposes are described in detail below:
- Account Management: Your information is used to create, manage, and keep your xx99917 account secure.
- Identity Verification: Identity information is verified to prevent fraud and confirm age.
- Transaction Processing: To complete your financial transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
- Service Improvement: To further improve your experience and provide personalised services.
- Communication: To contact you regarding important updates, transaction confirmations, and support matters.
- Responsible Gaming: To monitor your playing patterns and ensure responsible gaming.
- Security: To prevent unauthorised access, fraud, and cyber attacks.
- Legal Compliance: To comply with applicable laws and regulations.
Information Sharing and Storage
3. Sharing Information with Third Parties
xx99917 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
- Technology Partners: With trusted technology service providers for platform operations, who operate under confidentiality agreements.
- Legal Requirements: To regulatory authorities in the case of a court order or legal obligation.
- Fraud Prevention: To the appropriate authorities to assist in investigations of fraud or money laundering.
Outside of the above cases, your information is not provided to any third party. All partners operate under strict confidentiality agreements.
4. Data Retention Period
We retain your personal information for as long as your account is active or as needed to provide services. Even after account closure, some information may be kept for a set period for the following reasons:
- Financial transaction records are generally retained for up to 5 (five) years.
- Identity verification documents may be kept for up to 7 (seven) years.
- Information may be retained for an additional period as needed to resolve legal claims or disputes.
- Security logs and technical information are generally deleted automatically after 1 (one) year.
After the set period has passed or the purpose has been fulfilled, information is securely deleted or anonymised so that you can no longer be identified.
Information Security and Your Rights
5. Information Security Measures
xx99917 applies the highest industry-standard security measures to protect your personal and financial information. The key elements of our privacy protection framework are described below:
- SSL Encryption: All data transfers on our platform are protected by TLS/SSL encryption technology, which guards your information against unauthorised access.
- Two-Factor Authentication: A two-factor authentication system is in place to prevent unauthorised access to your account.
- Secure Server Infrastructure: Our servers are operated to the highest security standards and undergo regular security reviews.
- Access Controls: Only authorised staff can access your information to a limited extent, and all access is logged.
- Regular Security Testing: Regular security audits are conducted to identify vulnerabilities and keep systems up to date at all times.
- Fair Play Assurance: All gaming activities are independently tested to ensure they remain transparent and fair.
However, it is not possible to guarantee complete security when transmitting information over the internet. Even with our best efforts, no system is 100% secure. You also bear responsibility for keeping your account password secure.
6. Your Privacy Rights
Every user registered with xx99917 has the following rights regarding their personal information:
- Right to Access: You may request at any time to know what information we have collected about you.
- Right to Rectification: If any of your information is incorrect or outdated, you may request that it be corrected.
- Right to Erasure: Subject to applicable legal obligations, you may request that your information be deleted.
- Right to Restrict Processing: In certain circumstances, you have the right to request that the processing of your information be restricted.
- Right to Data Portability: You may request a copy of your personal information in a structured digital format.
- Right to Object: You have the right to object to the use of your information for specific purposes.
To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.
7. Cookie Policy
Cookies are used on the xx99917 website to improve your experience. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential Cookies: These are necessary for the core operation of the platform. These cookies are used for login sessions and security functions.
- Functionality Cookies: These cookies are used to remember your language preferences and personalised settings.
- Analytics Cookies: Used to collect anonymous data for monitoring website usage and improving service quality.
You can control or delete cookies from your browser settings. However, disabling cookies may cause some platform features to not work properly.
Special Provisions and Updates
8. Protection of Minors' Information
xx99917 is a responsible platform. Our services are intended only for persons aged 21 or above. We do not intentionally collect information from any minor.
An age verification process is carried out at registration. If it comes to our attention that a person registered by providing a false age, their account will be closed immediately and the related information will be securely deleted.
If you believe a minor has registered on our platform, please notify us immediately.
9. Links to Other Websites
If our platform contains links to third-party websites, xx99917 is not responsible for the privacy policies of those websites. You are advised to read the privacy policy of any third-party website before visiting it.
Payment services such as bKash, Nagad, Rocket, or Upay have their own privacy policies, which apply to transactions on their platforms. You are advised to review their own terms and conditions before using those services.
10. Changes and Updates to This Policy
xx99917 reserves the right to change or update this Privacy Policy at any time. If any significant changes are made to the policy, we will take the following steps:
- The updated policy will be published on the website and the effective date will be noted.
- Registered users will be informed of significant changes by email.
- Continued use of the platform after any changes will be considered as acceptance of the updated policy.
You are advised to check this page regularly to stay informed of the latest changes.
Contact Us
Privacy Enquiries
If you have any questions about this Privacy Policy, or if you wish to make any request regarding your information, please contact our support team. Our team provides service in Bengali 24 hours a day, 7 days a week.
Available 24/7 — get instant help in Bengali
[email protected]
Send a request to view, correct, or delete your information